Privacy Policy
Last updated: April 1, 2026
1. Introduction
PremiumTrustPIPS ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency wallet platform. Please read this policy carefully.
2. Information We Collect
Personal Information
- Registration Data: First name, last name, email address, and password (stored as a secure hash).
- Transaction Data: Cryptocurrency addresses, transaction amounts, timestamps, and transaction types.
- Support Data: Messages and correspondence submitted through our support system.
Automatically Collected Information
- Log Data: IP address, browser type, access times, and pages viewed.
- Session Data: Session identifiers used to maintain your login state.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process cryptocurrency transactions (sends, deposits, swaps, stakes, trades).
- Assign and manage deposit wallet addresses.
- Provide customer support and respond to inquiries.
- Detect and prevent fraud, unauthorized access, and illegal activities.
- Comply with applicable laws and regulatory requirements.
- Send important account-related notifications.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Legal Compliance: When required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of PremiumTrustPIPS, our users, or the public.
- Service Providers: With trusted third-party service providers who assist in operating our platform, subject to confidentiality agreements.
- Consent: With your explicit consent for purposes not covered in this policy.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Bcrypt password hashing with high computational cost.
- CSRF token protection on all forms.
- Secure session management with regeneration on authentication.
- Prepared SQL statements to prevent injection attacks.
- HTML output escaping to prevent cross-site scripting.
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for compliance purposes. You may request account deletion by contacting support, though certain data may be retained as required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate personal data.
- Request deletion of your personal data.
- Object to or restrict certain processing of your data.
- Receive a copy of your data in a portable format.
To exercise these rights, please contact us through our support system.
8. Cookies
We use session cookies to maintain your authentication state. These are essential for the Platform to function and are deleted when you close your browser or log out. We do not use tracking cookies or third-party advertising cookies.
9. Third-Party Services
Our Platform may use third-party services for exchange rate data and chart display. These services have their own privacy policies, and we encourage you to review them. We use:
- Currency API: For real-time exchange rate information.
- TradingView: For interactive price charts.
- QuickChart: For QR code generation of deposit addresses.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out through our Contact page or submit a support ticket from your dashboard.