Frequently Asked Questions
Everything you need to know about PremiumTrustPIPS and securing your crypto.
PremiumTrustPIPS is an end-to-end security ecosystem for digital assets.
It includes the PremiumTrustPIPS ZERO (the world's most secure hardware wallet),
the PremiumTrustPIPS GRAPHENE (an indestructible stainless steel key backup),
and the PremiumTrustPIPS LIQUID app (your mobile Web3 companion). Together, they
provide the safest way to own and manage crypto.
Air-gapped means the device has absolutely no network connectivity —
no WiFi, Bluetooth, NFC, or USB data connection. The PremiumTrustPIPS ZERO communicates
exclusively through one-way QR codes. Your private keys are generated and stored
in a completely isolated environment, making remote hacks physically impossible.
EAL7 (Evaluation Assurance Level 7) is the highest security certification
for hardware worldwide, typically reserved for military and government systems.
The PremiumTrustPIPS ZERO contains an EAL7-certified secure element that protects your
private keys from physical tampering, side-channel attacks, and fault injection.
Most competing wallets use EAL5 or lower.
The GRAPHENE is a two-plate stainless steel backup system. Your recovery seed
is cryptographically split across both plates. Each plate alone is meaningless —
you need both to recover your keys. Store them in two separate locations for
maximum security. The plates are fireproof (up to 1660°C), waterproof,
shock-proof, and corrosion-resistant.
PremiumTrustPIPS supports 25+ blockchains and over 1,500 coins and tokens including
Bitcoin, Ethereum, Solana, Polygon, Avalanche, BNB Chain, Polkadot, Cardano,
and all major ERC-20, BEP-20, and SPL tokens. New chains and tokens are added
regularly through firmware updates.
Yes. The PremiumTrustPIPS LIQUID companion app includes a built-in dApp browser for
interacting with DeFi protocols, NFT marketplaces, and any Web3 application.
Transactions are prepared in the app and signed securely on the ZERO via QR code,
so your keys never leave the air-gapped device.
Your crypto is safe. The device is protected by biometric fingerprint and a PIN,
so no one else can access it. You can restore your full wallet on a new PremiumTrustPIPS ZERO
using your GRAPHENE backup plates. Your assets live on the blockchain —
the device is just the key.
PremiumTrustPIPS's firmware is open source and independently auditable. We believe
security through transparency is stronger than security through obscurity.
Community researchers and independent auditors can verify that our code does
exactly what we say it does — no backdoors, no shortcuts.